Job Description
Join our innovative corporate team as a Night Shift IT Specialist at Fort Worth Tech Solutions. We're seeking a tech-savvy professional to maintain our 24/7 infrastructure during overnight hours. This critical role ensures seamless operations for our global clients while supporting our day-time teams. You'll work in a modern, secure facility with cutting-edge technology and collaborate with industry experts. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Responsibilities
- Monitor and maintain corporate network infrastructure during overnight hours
- Provide remote technical support to international teams across time zones
- Execute system patches, updates, and security protocols
- Troubleshoot complex hardware/software issues and implement solutions
- Manage user access controls and data security protocols
- Document all IT incidents and maintenance activities
- Collaborate with day-shift teams for seamless handovers
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of corporate IT support experience
- Strong knowledge of Windows Server, Active Directory, and cloud platforms
- CompTIA Security+ or equivalent certification required
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work independently in a night shift environment
- Excellent problem-solving and communication skills