Job Description
Join our dynamic team as a Night Shift Operations Manager at GlobalTech Solutions in Oakland. Lead critical infrastructure operations during off-peak hours, ensuring seamless 24/7 service delivery for Fortune 500 clients. This high-impact role offers exceptional compensation, comprehensive benefits, and career advancement in a cutting-edge corporate environment.
Responsibilities
- Oversee nightly data center operations and cloud infrastructure monitoring
- Coordinate cross-functional teams for incident response and system maintenance
- Implement process improvements to enhance operational efficiency and reliability
- Generate nightly performance reports and KPI dashboards for executive review
- Manage vendor relationships for third-party service providers during night shifts
- Ensure compliance with SOX, HIPAA, and industry security protocols
- Mentor on-call technicians and conduct shift handovers
Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field
- 5+ years in IT operations with 2+ years night shift leadership experience
- Expertise in cloud platforms (AWS/Azure) and enterprise monitoring tools
- ITIL/COBIT certification preferred
- Strong analytical skills with proficiency in data visualization tools
- Exceptional problem-solving abilities under pressure
- Valid California driver's license for occasional site visits
- Ability to work independently with minimal supervision