Job Description
Join InnovateTech Solutions as a Senior Business Analyst and transform how we leverage data to drive strategic decisions. Based in Baltimore's thriving Harbor East district, you'll collaborate with cross-functional teams to optimize operations, enhance customer experiences, and fuel our digital transformation. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic tech environment.
Responsibilities
- Analyze complex business processes and translate requirements into actionable technical specifications
- Develop data models, KPI dashboards, and performance metrics to measure business impact
- Facilitate stakeholder workshops to define project scope and prioritize deliverables
- Create detailed documentation including process flows, user stories, and acceptance criteria
- Collaborate with engineering teams to ensure seamless solution implementation
- Identify process inefficiencies and recommend data-driven optimization strategies
- Lead UAT cycles and validate solutions against business objectives
Qualifications
- Bachelor's degree in Business, Computer Science, or related field (Master's preferred)
- 5+ years of experience as a Business Analyst in technology-driven environments
- Expertise in SQL, Excel, and data visualization tools (Power BI/Tableau)
- Proven experience with Agile/Scrum methodologies and JIRA
- Strong analytical skills with ability to synthesize complex data into actionable insights
- Exceptional communication skills with ability to translate technical concepts for non-technical stakeholders
- Certification in CBAP, PMI-PBA, or equivalent (preferred)