Job Description
Join InnovateTech Solutions as a Senior Business Analyst and drive transformative change for Fortune 500 clients in Cleveland's thriving tech corridor. We're seeking a strategic thinker to bridge the gap between complex business challenges and data-driven solutions. You'll collaborate with cross-functional teams to define requirements, optimize processes, and deliver actionable insights that fuel innovation. Our culture champions professional growth through mentorship programs, quarterly hackathons, and tuition reimbursement for advanced certifications.
What you'll love: Flexible hybrid work policy (3 days office/2 remote), comprehensive health benefits including mental wellness coverage, and quarterly performance bonuses. Our downtown Cleveland office features modern collaborative spaces, on-site fitness center, and monthly innovation showcases.
Responsibilities
- Translate complex business requirements into detailed technical specifications for development teams
- Conduct stakeholder interviews across departments to identify pain points and opportunities
- Design and maintain process flows, data models, and requirement documentation
- Validate solutions through UAT testing and ensure alignment with business objectives
- Lead Agile ceremonies including sprint planning, retrospectives, and backlog grooming
- Develop KPI dashboards and performance metrics to track initiative success
- Mentor junior analysts and facilitate knowledge-sharing sessions
Qualifications
- Bachelor's degree in Business, IT, Data Science, or related field (Master's preferred)
- 5+ years of experience in business analysis with SaaS or fintech exposure
- Expert proficiency in SQL, Excel, and data visualization tools (Power BI/Tableau)
- Strong Agile/Scrum methodology experience with CSM certification preferred
- Proven track record of documenting complex requirements in JIRA/Confluence
- Exceptional stakeholder management skills with C-suite experience
- Process modeling certifications (BPMN, UML) or equivalent practical experience