Job Description
Join our elite night shift team as a Night Operations Manager at GlobalTech Solutions Inc. in Boston's financial district. Lead critical infrastructure operations, drive process excellence, and mentor a high-performing team during off-peak hours. This premium role offers accelerated career growth and competitive compensation for dedicated professionals who thrive in overnight environments.
Responsibilities
- Oversee 24/7 corporate infrastructure operations during night shifts
- Manage team of 8-12 technicians and support staff
- Implement disaster recovery protocols and incident response
- Optimize operational workflows using Lean Six Sigma principles
- Coordinate with global teams for seamless handover transitions
- Conduct weekly performance reviews and development planning
- Ensure compliance with SOX and ISO 27001 standards
Qualifications
- Bachelor's degree in Business Administration or related field
- 5+ years experience in corporate operations management
- 3+ years leading overnight shift teams
- Proficiency in ITIL and COBIT frameworks
- Strong knowledge of Boston-area corporate logistics
- CompTIA Security+ or equivalent certification
- Advanced data analysis and reporting skills
- Ability to make critical decisions under pressure