Job Description
Join Nashville's premier corporate team as a Night Shift Operations Manager. This critical leadership role oversees overnight operations for our Fortune 500 client, ensuring seamless workflow and exceptional service delivery. Work in a state-of-the-art facility with cutting-edge technology while maintaining a healthy work-life balance with daytime availability. Enjoy comprehensive benefits including premium health insurance, 401(k) matching, and paid upskilling certifications.
Responsibilities
- Direct overnight operations team of 12-15 professionals across multiple departments
- Implement and optimize safety protocols for 24/7 compliance
- Coordinate cross-functional handovers between day/night shifts
- Monitor KPIs and real-time performance metrics using enterprise dashboards
- Lead crisis resolution for operational disruptions during off-hours
- Conduct weekly performance reviews and development coaching
- Collaborate with executive leadership on process improvement initiatives
Qualifications
- Bachelor's degree in Business Administration or Operations Management
- 5+ years experience in corporate operations leadership
- Proven track record managing overnight shift teams
- Advanced proficiency in SAP and Salesforce platforms
- OSHA certification and crisis management training
- Strong data analytics background with SQL/Excel expertise
- Exceptional problem-solving and communication abilities