Job Description
Apex Corporate Services is seeking a dedicated and detail-oriented Night Shift Operations Coordinator to join our expanding team in Raleigh, NC. In this pivotal role, you will serve as the guardian of our evening operations, ensuring seamless business continuity, data integrity, and exceptional service delivery during the critical 3rd shift. We offer a competitive salary package, comprehensive health benefits, and a stable work environment for professionals looking to advance their corporate career.
Why Join Us?
- Competitive salary and performance bonuses.
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Shift differential pay for night work.
- Professional development opportunities and training.
Responsibilities
- Oversee and manage all daily corporate operations during the assigned night shift to ensure maximum efficiency and adherence to company protocols.
- Perform high-volume data entry, verification, and analysis using proprietary ERP and CRM software systems.
- Monitor operational dashboards and alerts, escalating critical issues to the on-call management team immediately.
- Coordinate and communicate effectively with the day shift leadership team to ensure seamless workflow transitions and information transfer.
- Conduct regular quality assurance checks on reports, invoices, and operational logs to maintain high standards of accuracy.
- Manage inbound communications and troubleshoot minor technical or process-related issues independently.
Qualifications
- High school diploma or GED required; Bachelor’s degree in Business Administration or related field preferred.
- Minimum of 2 years of experience in an administrative, operations, or corporate support role.
- Must be available to work a 3rd shift schedule (e.g., 10:00 PM – 6:00 AM).
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and data management software.
- Strong attention to detail, problem-solving skills, and the ability to work independently with minimal supervision.
- Excellent written and verbal communication skills.