Job Description
Join GlobalTech Solutions' elite night shift operations team and become the backbone of our 24/7 corporate infrastructure. We're seeking a highly motivated Night Shift Operations Manager to oversee critical processes during overnight hours, ensuring seamless business continuity while the city sleeps. This high-impact role offers exceptional compensation, leadership development, and the opportunity to shape our operational excellence strategy from the ground up.
Responsibilities
- Lead and mentor a 15-person night shift team across 3 operational departments
- Monitor and optimize enterprise systems during overnight hours with 99.9% uptime SLA
- Coordinate cross-functional emergency response protocols for critical incidents
- Generate and analyze daily performance reports for executive leadership review
- Implement continuous improvement initiatives for night shift workflows
- Manage vendor relationships for overnight service providers
- Ensure full compliance with SOX and ISO 27001 security protocols
Qualifications
- Bachelor's degree in Operations Management, Business Administration, or related field
- 5+ years of experience in night shift operations leadership
- Proven expertise in incident management and business continuity planning
- Advanced proficiency in enterprise monitoring tools (e.g., Splunk, Datadog)
- Strong analytical skills with data-driven decision-making experience
- Valid California driver's license and reliable transportation
- Ability to maintain peak alertness during overnight hours