Job Description
InnovateTech Solutions is seeking a dynamic Senior Business Analyst to drive data-driven decision-making across our fast-growing fintech division. Join our award-winning team in Columbus, Ohio, where your expertise will directly impact product development and operational excellence. We offer competitive benefits, hybrid work flexibility, and opportunities for career growth in one of America's most vibrant tech hubs.
As a key member of our Product Strategy team, you'll collaborate with stakeholders to translate complex business requirements into actionable insights. Our ideal candidate thrives in agile environments and possesses a passion for optimizing processes through analytical rigor.
Responsibilities
- Conduct stakeholder interviews to document business requirements and pain points
- Develop detailed process flows, user stories, and acceptance criteria
- Analyze complex datasets to identify trends and recommend strategic improvements
- Create and maintain comprehensive documentation including BRDs, UML diagrams, and wireframes
- Facilitate cross-functional workshops to align technical teams on project deliverables
- Validate solutions through UAT and provide post-implementation support
- Monitor KPIs and generate performance reports for executive leadership
Qualifications
- Bachelor's degree in Business, IT, or related field (Master's preferred)
- 5+ years of experience as a Business Analyst in fintech or SaaS
- Proficiency in SQL, JIRA, and process modeling tools (e.g., Lucidchart)
- Certification in CBAP, PMI-PBA, or equivalent strongly preferred
- Expertise in Agile/Scrum methodologies and requirement elicitation techniques
- Exceptional communication skills with ability to translate technical concepts
- Proven track record of delivering complex projects on time and within budget
- Portfolio showcasing 3+ successful process optimization initiatives