Job Description
Join our elite corporate team as a Night Shift Operations Manager at GlobalTech Solutions in Oklahoma City. Lead critical infrastructure operations during overnight hours, ensuring seamless service delivery across global platforms. This high-impact role offers unparalleled career advancement opportunities in a dynamic 24/7 environment. Enjoy competitive compensation, comprehensive benefits, and the unique satisfaction of maintaining mission-critical systems while others sleep.
Responsibilities
- Oversee 24/7 operations infrastructure including servers, networks, and security systems
- Coordinate cross-functional teams across global time zones during overnight shifts
- Implement emergency response protocols for critical incidents
- Monitor system performance and optimize operational efficiency metrics
- Lead incident management and root cause analysis for overnight disruptions
- Generate comprehensive shift reports for executive leadership
- Mentor junior technicians and foster continuous improvement culture
Qualifications
- Bachelor's degree in IT, Business Administration, or related field
- Minimum 5 years experience in corporate operations management
- 3+ years leading overnight shift teams in 24/7 environments
- Expert knowledge of ITIL framework and DevOps principles
- Strong proficiency in monitoring tools (SolarWinds, Nagios, Datadog)
- Exceptional crisis management and decision-making skills
- Valid CISSP or CISM certification preferred