Job Description
Apex Corporate Services is seeking a highly motivated Senior Corporate Account Manager to lead our night operations. This is a pivotal role within our Kansas City headquarters, focusing on ensuring seamless corporate account performance during off-hours. You will be the face of our company to key stakeholders, handling complex inquiries and driving operational excellence.
We offer a competitive salary, comprehensive benefits package, and a collaborative work environment. If you thrive in a fast-paced corporate setting and have a passion for client success, we want to hear from you.
Responsibilities
- Manage a portfolio of high-value corporate accounts during night shifts.
- Monitor and analyze performance metrics to optimize efficiency.
- Resolve complex client issues with a focus on customer satisfaction.
- Collaborate with day-shift leadership to ensure smooth operational transitions.
- Prepare and submit nightly operational reports.
Qualifications
- Bachelor’s degree in Business Administration or related field.
- Minimum of 3-5 years of experience in corporate account management.
- Must be available to work night shifts (11 PM - 7 AM).
- Strong problem-solving and interpersonal skills.
- Proficiency in CRM software and MS Office Suite.