Job Description
Are you a data-driven problem solver looking for a dynamic environment with flexible scheduling? Apex Operations Analytics is seeking a highly skilled Business Analyst to join our Long Beach team, specifically for our premium night shift operations.
As a Business Analyst on our night shift, you will play a pivotal role in optimizing our 24/7 workflows, identifying critical insights from late-night operational data, and driving efficiency across the board. This is an excellent opportunity for professionals seeking a work-life balance that traditional day shifts cannot offer.
Why Choose Our Night Shift?
- Reduced commute stress
- Higher overtime eligibility
- Quiet, focused work environment
Responsibilities
- Monitor and analyze night shift operational data, KPIs, and performance metrics to identify trends and inefficiencies.
- Collaborate with cross-functional teams to translate business requirements into actionable technical solutions.
- Conduct root cause analysis for operational bottlenecks occurring during late-night hours.
- Develop and maintain detailed process maps, data models, and flowcharts to support system improvements.
- Create comprehensive reports and dashboards to present findings to senior leadership and stakeholders.
- Partner with IT and engineering teams to ensure data integrity and support the implementation of new software tools.
- Facilitate workshops and requirements gathering sessions with night shift operations managers.
Qualifications
- Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.
- 3+ years of experience as a Business Analyst or similar role, preferably in a high-volume or 24/7 operational environment.
- Strong proficiency in SQL, Excel (Advanced), and data visualization tools (e.g., Tableau, PowerBI, or similar).
- Excellent written and verbal communication skills, with the ability to explain complex data to non-technical audiences.
- Proven ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
- Must be willing and able to work the Night Shift schedule (typically 10:00 PM – 6:00 AM or 11:00 PM – 7:00 AM).