Job Description
Join our elite corporate operations team in Austin's thriving tech corridor as a Night Shift Manager. This pivotal role oversees critical backend processes during off-peak hours, ensuring seamless global operations while maintaining our industry-leading standards. Enjoy competitive compensation, comprehensive benefits, and a collaborative culture that values innovation and work-life balance.
Responsibilities
- Manage and optimize nightly operational workflows across multiple corporate departments
- Lead cross-functional teams in executing strategic initiatives during off-peak hours
- Implement process improvements using Lean Six Sigma methodologies
- Monitor KPIs and generate executive reports for morning leadership review
- Coordinate with international teams to ensure 24/7 operational excellence
- Handle escalated client issues with executive-level discretion
- Develop and maintain comprehensive SOP documentation
Qualifications
- Bachelor's degree in Business Administration or related field
- 5+ years experience in corporate operations management
- Proven track record in night shift leadership roles
- Advanced proficiency in ERP systems (SAP/Oracle)
- Lean Six Sigma Green Belt certification required
- Exceptional problem-solving and crisis management skills
- Strong data analysis and reporting capabilities
- Ability to work independently with minimal supervision