Job Description
Join our dynamic financial services firm as a Night Shift Corporate Operations Manager. This critical leadership role oversees end-to-end operational workflows during overnight hours, ensuring seamless execution of client transactions, compliance protocols, and cross-departmental coordination. You'll lead a high-performing team while driving process optimization and maintaining regulatory excellence in our 24/7 global operations hub.
Responsibilities
- Direct supervision of 8-12 night shift operational staff including scheduling, performance management, and training
- Oversee real-time transaction processing and reconcile daily financial activities
- Implement and audit compliance protocols for overnight operations
- Coordinate with international teams across 3 time zones during critical handover periods
- Develop SOPs for emergency response procedures during off-hours
- Generate executive reports on operational KPIs and process efficiency
- Lead continuous improvement initiatives for overnight workflows
Qualifications
- Bachelor's degree in Business Administration, Finance, or Operations Management
- Minimum 5 years corporate operations experience with 2+ years in night shift leadership
- Expertise in financial transaction processing and regulatory compliance (SOX, FINRA)
- Advanced proficiency in Salesforce, SAP, and Microsoft Office Suite
- Strong analytical skills with experience in process optimization methodologies
- Exceptional crisis management and decision-making abilities
- Ability to work independently with minimal supervision during overnight hours
- Professional certifications (PMP, Six Sigma) preferred