Job Description
Join TechSolutions Inc.'s 24/7 operations team as a Night Shift IT Operations Specialist. This critical role ensures our global infrastructure runs flawlessly while Charlotte sleeps. Enjoy premium benefits, competitive pay, and a collaborative environment designed for night owls who thrive in high-stakes technical environments. Perfect candidates will possess deep systems knowledge and a passion for maintaining mission-critical operations.
Responsibilities
- Monitor and maintain enterprise systems during night shift hours (11 PM - 7 AM)
- Respond to and resolve critical IT incidents with SLA precision
- Execute scheduled system patches, updates, and maintenance windows
- Collaborate with global teams during off-hours for cross-functional projects
- Document operational procedures and create knowledge base articles
- Conduct proactive system health checks and performance optimization
Qualifications
- 3+ years experience in enterprise IT operations or system administration
- Expertise in Windows Server, Linux, and cloud platforms (AWS/Azure)
- Strong scripting skills (Python, PowerShell, or Bash)
- ITIL Foundation certification or equivalent experience
- Ability to work independently and make critical decisions autonomously
- Excellent written communication for incident reporting
- CompTIA Security+ or equivalent security certification