Job Description
Join our award-winning corporate team as a Night Shift Operations Manager at GlobalTech Solutions. Lead critical infrastructure operations during overnight hours while maintaining a healthy work-life balance in Raleigh's thriving tech corridor. We offer comprehensive benefits, career advancement opportunities, and a supportive culture for dedicated professionals.
Responsibilities
- Oversee night shift operations for corporate data centers and support facilities
- Manage team of 8-12 technicians, ensuring optimal performance and compliance
- Implement emergency response protocols for critical incidents during off-hours
- Coordinate with global teams for seamless 24/7 operations handoffs
- Monitor KPIs and generate performance reports for leadership review
- Drive continuous improvement initiatives for operational efficiency
Qualifications
- Bachelor's degree in Business, Operations, or related field
- 5+ years experience in corporate operations management
- Proven track record leading night shift teams
- Strong knowledge of IT infrastructure and security protocols
- Excellent problem-solving and crisis management skills
- Proficient in Microsoft Office Suite and operational software
- Shift work flexibility and weekend availability required