Job Description
Join our dynamic team as a Senior Business Analyst in El Paso, TX! We're seeking a strategic thinker to bridge the gap between IT and business objectives. You'll drive data-informed decisions, optimize processes, and deliver actionable insights that fuel our growth. Enjoy a collaborative environment with competitive benefits and opportunities for professional development.
Responsibilities
- Analyze complex business processes and identify improvement opportunities
- Document requirements using UML, flowcharts, and user stories
- Collaborate with stakeholders to define project scope and objectives
- Develop KPIs and dashboards to track performance metrics
- Lead cross-functional workshops for requirement gathering
- Validate solutions through user acceptance testing
- Present findings to executive leadership with clear recommendations
Qualifications
- Bachelor's degree in Business, IT, or related field
- 5+ years of experience in business analysis
- Proficiency in SQL, Excel, and data visualization tools
- Strong understanding of Agile/Scrum methodologies
- Certification (CBAP, PMI-PBA, or equivalent) preferred
- Excellent communication and stakeholder management skills
- Experience with process modeling tools (e.g., Visio, Lucidchart)
- Ability to translate technical concepts for non-technical audiences