Job Description
Join GlobalTech Solutions as a Senior Business Analyst and transform data into actionable strategies that drive innovation. We're seeking a dynamic professional to bridge the gap between technical teams and business stakeholders in our fast-growing Memphis hub. Enjoy competitive benefits, flexible work arrangements, and opportunities to shape our digital transformation journey.
Responsibilities
- Analyze complex business processes and identify improvement opportunities
- Collaborate with cross-functional teams to define project requirements
- Develop detailed documentation including user stories and process flows
- Create data-driven reports and dashboards for executive decision-making
- Facilitate stakeholder workshops and translate business needs into technical specifications
- Validate solutions through testing and implementation support
- Monitor KPIs and recommend optimization strategies
Qualifications
- Bachelor's degree in Business, IT, or related field
- 5+ years of business analysis experience in tech or healthcare
- Proficiency in SQL, Excel, and data visualization tools
- Strong knowledge of Agile/Scrum methodologies
- Certification (CBAP, PMI-PBA, or equivalent) preferred
- Excellent communication and stakeholder management skills
- Experience with process modeling tools (e.g., Visio, Lucidchart)
- Ability to translate complex concepts for non-technical audiences