Job Description
Join our innovative team as a Business Analyst in Long Beach, CA! We're seeking a detail-oriented professional to drive data-driven decisions during our critical night shift operations. This role offers the unique opportunity to work collaboratively with global teams while ensuring 24/7 business continuity. Enjoy competitive compensation, comprehensive benefits, and a dynamic environment where your analytical skills directly impact company growth.
Responsibilities
- Analyze complex business processes and requirements to identify improvement opportunities
- Develop detailed documentation including functional specifications and user stories
- Collaborate with cross-functional teams to implement data-driven solutions
- Monitor KPIs and performance metrics to optimize operational efficiency
- Create and maintain dashboards for real-time business intelligence
- Facilitate stakeholder workshops to align project objectives
- Ensure seamless communication across international time zones
Qualifications
- Bachelor's degree in Business, IT, or related field
- 3+ years of business analysis experience in fast-paced environments
- Proficiency in SQL, Excel, and data visualization tools
- Strong experience with Agile/Scrum methodologies
- Exceptional problem-solving and analytical thinking skills
- Ability to work independently during night shift hours
- Certification (CBAP, PMI-PBA) preferred
- Experience with CRM systems (Salesforce) a plus