Job Description
Join our dynamic team as a Senior Business Analyst supporting critical night shift operations for enterprise clients. This role bridges technology and business strategy in a fast-paced environment, driving data-driven decisions while maintaining seamless cross-functional collaboration. Enjoy premium compensation and flexible scheduling in Baltimore's thriving tech corridor.
Responsibilities
- Analyze complex business processes to identify improvement opportunities for night shift operations
- Develop detailed requirements documentation and user stories for enterprise software solutions
- Facilitate stakeholder workshops during evening hours to align project objectives
- Create data visualizations and performance dashboards for real-time operational insights
- Coordinate with offshore teams during night shift handovers for global project continuity
- Validate system changes through UAT during off-peak hours to minimize business disruption
Qualifications
- Bachelor's degree in Business, IT, or related field (MBA preferred)
- 5+ years of business analysis experience in night shift or 24/7 environments
- Advanced proficiency in SQL, Excel, and BI tools (Tableau/Power BI)
- Agile/Scrum certification with experience in sprint planning ceremonies
- Exceptional problem-solving skills for high-pressure operational scenarios
- Strong written communication for documenting complex technical processes
- Experience with ERP system implementation (SAP/Oracle)