Job Description
We're urgently seeking a detail-oriented Senior Business Analyst to join our dynamic team in Indianapolis. This critical role bridges the gap between IT and business objectives, driving data-informed decisions for our Fortune 500 clients. You'll analyze complex systems, identify improvement opportunities, and translate requirements into actionable solutions. If you thrive in fast-paced environments and possess exceptional problem-solving skills, this is your opportunity to make immediate impact.
Responsibilities
- Conduct end-to-end business process analysis and optimization
- Document requirements using UML diagrams and user stories
- Collaborate with cross-functional teams to deliver data-driven solutions
- Develop KPI dashboards and performance metrics
- Facilitate stakeholder workshops and requirement validation sessions
- Perform gap analysis between current and future-state systems
- Create test cases and support QA validation processes
Qualifications
- 5+ years of business analysis experience in SaaS or tech
- Expert proficiency in SQL and data visualization tools (Tableau/Power BI)
- Certification (CBAP, PMI-PBA, or equivalent)
- Strong Agile/Scrum methodology experience
- Exceptional communication and stakeholder management skills
- Experience with JIRA and Confluence
- Demonstrated success in process improvement initiatives
- Bachelor's degree in Business, IT, or related field